Shipping & Returns

Shipping

Delivery times are 3 - 7 working days. All delivery delays are the responsibility of the shipping department. Please contact them directly with your tracking number for lost packages or unreasonable delivery times.

Standard delivery 3-7 working days, $10.00CAD. A tracking number will be provided by e-mail depending on the order.

Delivery is free with purchase of $100 or more before taxes.

Returns

Due to the personalized nature of our services, they are non-refundable and cannot be exchanged, returned or cancelled, with the exception of returns due to a defective product or wrong item shipped. If there is an error on our part, we will reprint/remake the items or provide credit for the printing error. If there is an error in the wording approved by the customer, the cost of reprinting must be borne by the customer.